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Explore+ API Degradation
Monitoring - Our engineering team has resolved the issue affecting Explore+ searches (Optimized Searches). Users should no longer experience delays in receiving the latest documents. We are now monitoring the situation closely and will continue to provide updates accordingly.
Aug 26, 2026 - 07:39 UTC
Investigating - We are currently experiencing an issue with delayed content indexation affecting the Meltwater API for Explore+ Search (Optimized Searches). Users may experience delays in receiving the latest documents via the API. Our Engineering team is aware of the issue and is currently investigating.

We apologize for the inconvenience and thank you for your patience.
Aug 25, 2026 - 22:02 UTC
Explore+ Degradation
Monitoring - Our engineering team has resolved the issue affecting Explore+ searches (Optimized Searches). Users should no longer experience delays in receiving the latest documents. We are now monitoring the situation closely and will continue to provide updates accordingly.
Aug 26, 2026 - 07:40 UTC
Investigating - We are currently experiencing an issue with delayed content indexation in Explore+ Searches (Optimized Searches). Users may experience delays in receiving the latest documents in their search results. Our Engineering team is aware of the issue and is currently investigating.

We apologize for the inconvenience and thank you for your patience.
Aug 25, 2026 - 22:02 UTC
Meltwater Platform Application Operational
Meltwater Platform Search Operational
Meltwater Platform Reports Operational
Radarly Application Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 27, 2026

No incidents reported today.

Aug 26, 2026

[SEV-941] Search Degradation
Resolved - After a period of monitoring, this issue has been resolved. Searches are now loading as expected.
Aug 26, 07:06 UTC
Monitoring - Our engineering team has resolved the issue affecting searches. Searches should now load as expected, and users should no longer experience errors when running searches. We are now monitoring the situation closely and will continue to provide updates accordingly.
Aug 25, 12:00 UTC
Investigating - We are currently experiencing an issue with searches. Users may experience errors when running searches, or searches may fail to load. Features that rely on searches may also be affected. Our Engineering team is aware of the issue and is actively investigating. We will continue to provide updates accordingly.

We apologize for the inconvenience and thank you for your patience.
Aug 25, 08:46 UTC

Aug 25, 2026

Aug 24, 2026

[SEV-940] Meltwater Engage Platform Degradation
Resolved - After a period of monitoring, this issue is now resolved. Loading of Owned Social accounts, including Publish, Conversations, and Owned Social Connections, is now functioning as expected.
Aug 24, 08:09 UTC
Monitoring - Our Engineering team has identified and resolved the issue affecting the Engage Platform. Users should now be able to access Engage as expected across Conversations, Publisher, Analyze, and Owned Social Connections. The team will continue to closely monitor the situation to ensure continued stability.

Thank you for your patience.
Aug 20, 15:16 UTC
Investigating - We are currently investigating an issue impacting the Engage Platform. Customers may experience errors when loading Engage Conversations, Publisher, Analyze Owned widgets and Dashboards, and Owned Social Connections. Our team is actively working to identify and resolve the issue. We will continue to provide updates accordingly.
Aug 20, 14:17 UTC

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

[SEV-938] Search Degradation
Resolved - After a period of monitoring, this issue has been resolved. Searches are now loading as expected.
Aug 21, 11:27 UTC
Monitoring - Our engineering team has resolved the issue affecting searches. Searches should now load as expected, and users should no longer experience errors when running searches. We are now monitoring the situation closely and will continue to provide updates accordingly.
Aug 20, 12:11 UTC
Investigating - We are currently investigating an issue affecting search. Customers may experience errors when running searches, or searches may fail to load. Features that rely on searches may also be affected. Our team is actively working to identify and resolve the issue. We will continue to provide updates accordingly.
Aug 20, 10:15 UTC

Aug 20, 2026

[SEV-936] Content Delay
Resolved - After a period of monitoring, this issue is now resolved. Latest editorial, social, and broadcast content continues flowing into the platform as expected.
Aug 20, 14:26 UTC
Monitoring - Our engineering team has resolved the issue that caused delays in editorial, social, and broadcast content. The backlog has now been processed, and we will continue to monitor the situation closely and provide updates accordingly.

Thank you for your patience.
Aug 19, 07:35 UTC
Investigating - We are currently experiencing issues in retrieving the latest editorial, social, and broadcast content. Engineering is aware of the issue and is currently investigating. We will continue to provide updates accordingly.

We apologize for the inconvenience and thank you for your patience.
Aug 18, 21:27 UTC

Aug 19, 2026

Aug 18, 2026

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

[SEV-934] Radarly Platform Degradation
Resolved - After a period of monitoring, this issue is now resolved. The Radarly platform continues to work as expected.

Thank you for your patience.
Aug 14, 14:07 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 13, 17:05 UTC
Identified - The Radarly platform is currently available for users. We will continue to monitor the application and provide updates accordingly.

Thank you for your patience.
Aug 13, 16:37 UTC
Investigating - We are currently experiencing an issue where the Radarly Platform is unavailable for users. Our Engineering team is currently investigating and working on a fix.

We apologize for any inconvenience caused, and we will provide updates accordingly.
Aug 13, 16:07 UTC

Aug 13, 2026

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